FAQs

Delivery Information:

Delivery Terms:

Minimum spend of £10.00

Spend between £10-£34.99 - £4.99 Delivery charge applies

Spend £35.00 and over - FREE Delivery

Order before 3:00PM and receive your order the same day. 

Click and Collect Service: 

A free click and collect service is also available for any customers who wish to collect their shopping from the store. Simply select 'collect in-store' for that service,

Local Delivery Only:

We only offer local delivery, if you are unsure whether we deliver to your address please try entering your address at checkout and the site will inform you if we can deliver to you.

We aim to deliver you order within 3 hours of you placing it.

Deliveries made Mon-Sat (all day delivery, by 9pm) 

 

We deliver within a 1.5 MILE RADIUS of the store

When will my delivery arrive?

We will contact you prior to delivery to ensure you are aware of the delivery time.

Payment Terms:

- We accept nearly all major debit/credit cards via the online store

- We do not accept cash for online orders

When is payment taken?

Payment for your order is taken and charged at checkout

How do I make a query about an item you stock?

Please contact the store via email if you have a product query.

Partial Delivery?

If an item you ordered online is not in-stock for delivery a refund for that item will automatically be placed to the same card used to place the order. Please give 5 working days for the refund to appear.

An issue with your order?

If there is an issue with your order please call the store as soon as possible so that we can help in resolving the issue.

If you require any further information please email jaysbudgens@gmail.com or alternatively call 02086998866